Leadership Training: Unlock Positive Changes with Compelling Communication!
Teacher Kean
June 12, 2024
*Note: All Our Courses are HRDF / HRD Corp Claimable!
Change Management. Wew! Why are people so reluctant to change! ** Recently, a leading global online food delivery platform brought me in to address the very same issue - their finance department was facing tough challenges when inspiring other departments to adopt new processes which were ๐๐๐ฌ๐ญ ๐๐จ๐ซ ๐ญ๐ก๐ ๐๐จ๐ฆ๐ฉ๐๐ง๐ฒ.
The company brought me in as I am known for my persuasion and stakeholder management workshops. So let's read that sentence again and see if you can spot the fatal error in persuasion and motivation.
Yes, a large reason why people are reluctant to change is because they fail to see the "๐ฐ๐ก๐๐ญ'๐ฌ ๐ข๐ญ ๐ข๐ง ๐๐จ๐ซ ๐ฆ๐?". In this case study, the reason why the other departments are unwilling to adopt the new procedures is because they can see WHY the new procedures are:
a) Good for the company b) Good for the finance department c) Good for the customer d) Good for regulators
But how is it GOOD FOR ME?
So, let's see how a simple recrafting, and re-ordering of the message will help inspire change, especially in colleagues who are not under your direct purview.
By adding the words SO THAT YOU, we force ourselves to see things from our colleagues' point of view, and for many people, that is the nudge required to start the positive change.
In the workshop, we went through case studies and the participants were so excited to spot, and re-draft, many of their common communication sins.
Interested in helping out your team gain a precious Value Adding Mindset and improve their change management skills? Then look to me and UpSkillingMinds Sdn Bhd. We have been hard at work, helping many organizations improve their change management skills, and we're confident we can do the same for you!
Teacher Kean is an award-winning Corporate Trainer and Public Speaker, renowned for his dynamic and impactful training sessions. His multifaceted expertise encompasses:
- Leadership and Culture Development - Effective Communication Strategies - Sales and Customer Service Excellence - High-Impact Presentation Skills - Critical Thinking and Problem Solving
As a Barrister Member of the UK Middle Temple, Teacher Kean graduated in the top 10 percentile of his class, honing his skills in rapport-building, human behavior understanding, persuasion, and negotiation. His legal acumen, coupled with over a decade of corporate and financial experience, makes him a force to be reckoned with.
