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Ever wonder why there's a shiny coffee machine โ in your office pantry? Today, I'm sharing a big secret in the world of B2B Sales ๐ค.
Some time ago, a giant client in the F&B sector approached me with concerns about their struggling B2B department. Their aim was to sell monthly meal packages to B2B clients as an added employee benefit, but they were facing challenges in closing deals.
Upon closer examination, the issue became clear. Let's see if you can spot the issue in their presentations:
"Your team will enjoy a diverse and nutritional variety of foods ๐!"
"Your team can save money instead of dining out ๐ฐ!"
"Your team can skip cooking, and spend more time on family ๐จโ๐ฉโ๐งโ๐ฆ!"
So, why does your company have a shiny coffee machine anyway? Well, in B2B sales, we start by focusing on how a coffee machine can benefit the ๐๐๐๐๐๐๐ (not just the employees):
- NIOSH's study shows coffee machines substantially boosts productivity ๐ช
- JMO's research indicates communal spaces foster collaboration, innovation, and performance ๐ก
- Staples' findings reveal coffee enhances employee satisfaction ๐, greatly reducing turnover costs

Does this mean we never talk about the benefits to employees? We do, but in B2B sales, the ๐ฌ๐๐ช๐ฎ๐๐ง๐๐ย of our sales presentation matters:
1) Pain points of lookalike companies ๐ฆ
2) Present case studies ๐
3) Highlight benefits to company (not to employees) ๐น
4) Simple ROI calculation ๐งฎ
5) Highlight benefits to employees ๐โโ๏ธ
6) Testimonials from other clients ๐
Now that we understand the differences between B2C and B2B sales, how would you have advised my F&B client to sell more monthly meal packages?
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